Marks & Spencer (M&S) has opened a new branch of its in-store opticians offering in local Cheshire Oaks store.
This unique service, which opened on Thursday 10th November, is the latest addition to the store, which already hosts an extensive M&S range of clothing, food, children’s shoes, and a spacious M&S Café.
Free eye tests are available as an opening offer, as well as 15% off glasses and sunglasses for Sparks customers. There’s a wide range of designer brands to choose from including Mulberry, Fendi, Joules, Kate Spade, Oakley, Police, Maui Jim along with leading lens manufacturers – Zeiss and Nikon.
Expert advice on contact lens fitting and wearing is also on hand, alongside a contact lens home delivery option. The store will also be home to a hearing aid audiologist who will be offering free hearing health checks along with latest hearing aid technology, including rechargeable models and mobile connectivity.
In addition to the physical experience in-store, customers can book appointments online at www.mandsopticians.com, as well as view, purchase and try on glasses via the innovative ‘virtual try on’ tool: https://mandsopticians.com/glasses/
The opening of the brand-new opticians service follows a successful trial across the UK, during which the service received a customer satisfaction rate of 96% and a customer recommendation rate of 96%.
M&S Cheshire Oaks Regional Manager, Sara Holt, said: “We’re always looking for ways to make the shopping experience at M&S even more rewarding and feedback from our trial showed that customers loved the convenience of having an Opticians service within our store. We’re really excited to be introducing this service to Cheshire Oaks and hearing what our customers think. The choice of different brands we’re offering is second to none and we have brilliant opening offers to suit all budgets.”
