A comprehensive assessment of dental tourism services has placed Esnan Dental Clinics’ Skyland facility in the spotlight, following its achievement of the highest possible score in the Temos International Excellence in Dental Tourism programme. The recognition draws attention to the clinic group’s systems for supporting overseas patients, including travel preparation, communication with dental professionals and continued contact once treatment in Istanbul has concluded.
Temos conducted its on-site assessment of the Skyland clinic in December 2025 and announced the accreditation outcome on 9 January 2026. The evaluation recognised the facility’s clinical processes, patient-centred services and management systems.
A Structured Approach to Overseas Treatment Planning
International dental care involves coordination across several areas, from clinical consultations and appointment planning to travel logistics and communication.
Patients considering treatment abroad may require explanations about proposed procedures, expected costs and the practical arrangements surrounding their visit. Esnan’s coordination framework is designed to address these needs through organised communication and assistance.
Multilingual patient coordinators help individuals navigate administrative requirements and communicate with the relevant clinic departments. Their responsibilities focus on facilitating the patient journey, while clinical assessments, diagnoses and treatment decisions remain with qualified dental professionals.
The planning process also incorporates practical considerations such as airport transfers, accommodation and arrangements for companions travelling with patients.
These services are intended to help international visitors understand how their dental treatment schedule relates to the wider requirements of their stay in Istanbul.
Defined Responsibilities During the Treatment Process
Clear communication between patients, coordinators and clinicians is an important component of Esnan’s service approach.
Throughout treatment, designated communication channels allow patients to seek information about schedules, administrative matters and other practical aspects of their appointments.
Where questions involve clinical judgement, the relevant dental professionals provide the necessary explanations. Coordinators support the exchange of information but do not independently determine treatment plans or recommend clinical changes.
This division of responsibilities helps establish a clearer understanding of the roles performed by different members of the team.
Patients can also discuss the services included in their arrangements, the clinical records they can expect to receive and how any additional treatment requirements or related costs will be explained.
International Accreditation and Service Evaluation
Temos International’s Excellence in Dental Tourism programme assesses service structures relevant to patients travelling abroad for dental care. Esnan identifies this accreditation alongside Quality in Dental Care, another Temos credential associated with its clinics.
The organisation provides additional information about Esnan’s Temos accreditations, including details of multilingual communication, patient guidance, travel assistance and post-treatment services.
Skyland’s highest possible assessment score demonstrates recognition of its evaluated procedures and organisational practices within the Temos framework.
The accreditation should be understood as an assessment of defined standards and processes, rather than an assurance of any particular treatment outcome.
Post-Treatment Communication for International Patients
Returning home after dental treatment can create further questions about records, recovery instructions or the need for additional assessment.
Esnan describes a system of continued support that includes remote follow-up communication, digital transmission of treatment information and procedures for managing patient concerns after departure.
The intention is to preserve communication between patients and the clinic team beyond the treatment visit itself.
Patients benefit from understanding which contact channels are available, how enquiries are passed to clinical staff and when an in-person assessment may be appropriate.
Clear documentation and accessible communication help support continuity when patients are no longer physically present at the clinic.
About Esnan Dental Clinics
Esnan Dental Clinics was established in 2007 and provides dental treatment services to patients from Istanbul, across Türkiye and internationally. The Temos accreditation result achieved by its Skyland clinic adds independent recognition to the organisation’s stated focus on patient coordination, structured service delivery and ongoing communication throughout the international treatment journey.
