BT will switch off PSTN/ISDN WLR networks, impacting businesses and councils. Essential equipment such as lift lines, alarms and CCTV, door entry systems, and ATMs could stop working
Services in Cheshire using PSTN could fail to work, if organisations do not update their networks by 2025, according to Maintel, the cloud and managed communication services provider.The switch-off will impact a wide range of communications products, especially those that use Wholesale Line Rental (WLR) services. Organisations that use ISDN, PSTN or DSL Broadband services will need to migrate them to new digital alternatives. It can’t wait until 2025 – exchanges are being phased out now, so network changes must be rapidly planned now.
BT announced its intention to close the PSTN (Public Switched Telephone Network) by the end of 2025. However, WLR products will be removed from sale by September 2023 in preparation for the move to next generation digital services. In areas of Cheshire, BT is no longer selling WLR products, including in some regions of Wettenhall and Winsford.
Covid-19 has been the main focus of the public and private sectors alike over the past two years. This has caused many to put off improvements to networks, deemed noncritical. Research by Maintel reveals more than half (56%) of councils that responded to a freedom of information request (FOI) across England and Wales have no strategy for withdrawal of services.
However, further procrastination could be costly. Organisations need to be mindful of current supply chain issues for networking technology that can currently be in excess of 12 months, along with the challenges of installing new technologies across their historic buildings. They need to account for this in their FY 2023 budgets to ensure any technology upgrades needed can be ordered to be delivered and installed in time for 2025. Affected services must be identified through comprehensive audits of organisations’ estates.
Dan Davies, Chief Technology Officer at Maintel
“Failure to plan for the WLR withdrawal could have a huge impact on organisations, their users and their citizens. Without services such as alarms or lifts, which rely on PSTN lines, offices and hospitals will not meet safety standards and will be forced to close. Telephony systems that connect to the outside world via ISDN could also be cut-off, potentially impacting critical services.”
“The potential downtime and financial cost associated with it, couldn’t come at a worse time for businesses. Therefore, businesses need to invest now to save later. For those in the Cheshire the clock is ticking.”
